Terms and Conditions (T&C) Introduction Welcome to Dropox. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. 1. Acceptance of Terms By purchasing and using Dropox products, you agree to be bound by these T&C. If you do not agree to these terms, please do not use our products. 2. Use of Products Eligibility: You must be at least 18 years old to purchase and use Dropox products. Usage: Dropox products are designed for personal use only. Commercial use is prohibited without prior written consent from Dropox. Safety: You are responsible for ensuring the safe and proper use of Dropox products. 3. Orders and Payments Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order. Pricing: Prices are subject to change without notice. All prices are inclusive of applicable taxes. Payments: Payments must be made in full at the time of purchase. We accept various payment methods as indicated on our website. 4. Shipping and Delivery Delivery Time: We offer delivery within 5 - 7 working days. Free Delivery: Delivery is free for all orders. Free Installation: Installation is provided free of charge. Damage: Inspect the product upon delivery. If you find any damage, report it to us immediately. 5. Returns and Refunds Return Policy: You may return the product within 30 days of delivery for a full refund, provided it is in its original condition. Refunds: Refunds will be processed within 14 days of receiving the returned product. 6. Warranty Coverage: Dropox products come with a six-month warranty covering manufacturing defects, plus an additional six-month warranty on electrical parts. Exclusions: The warranty does not cover damages caused by misuse, neglect, or unauthorized modifications. 7. Limitation of Liability Dropox shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products. 8. Governing Law These T&C are governed by and construed in accordance with the laws of Kuwait. Any disputes arising out of these terms shall be resolved in the courts of Kuwait. 9. Changes to Terms We reserve the right to modify these T&C at any time. Changes will be posted on our website, and your continued use of our products constitutes acceptance of the new terms. 10. Contact Us If you have any questions about these T&C, please contact us at: Email: support@dropox.com Phone: +965 50135914